Return & Refund Policy

At Cigar Gear Clothing Company, every item is made to order through our print-on-demand fulfillment partners. Because of this, we ask that you review your order carefully before completing your purchase.

Returns & Exchanges

Due to the custom-made nature of our products, we do not accept returns or offer refunds for:

• Incorrect size selected at checkout

• Buyer’s remorse or change of mind

• Preference changes after order placement

• Incorrect shipping information provided by the customer

Please review sizing charts carefully before placing your order.

Damaged or Defective Items

If your order arrives misprinted, damaged, or defective, we will gladly make it right.

We offer:

• Free replacement of the item, or

• Full refund (if a replacement is not preferred)

To request a replacement or refund for a damaged or defective item, please contact us within 14 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos showing the damage or defect

Once reviewed and approved, we will process your replacement or refund as quickly as possible.

Wrong Item Received

If you receive the wrong item, please contact us within 14 days of delivery and we will send the correct item at no additional cost.

Lost Packages

If your package appears lost in transit, please contact us and we will work with the shipping carrier to investigate.

Please note that delivery delays caused by the carrier are outside of our control.

Refund Processing

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.

Contact Us

If you have any questions regarding your order, please contact us at:

larry.cigargearclothingco.com

We appreciate your support and thank you for choosing Cigar Gear Clothing Company.